Shipping:

Effective 9/29/25:

We strive to process and ship orders promptly. Orders typically ship 2-3 business days after they are ordered. Shipping times may vary depending on the carrier's availability.

Shipping fees are calculated at checkout.

Terms of Service:

Effective 9/29/25:

By purchasing or using our products, you agree to the following terms:

Use of Products

Simpleton Sugar products are intended for personal and business beverage use only.

You agree not to resell our products without our prior authorization, except through approved wholesale partnerships.

Orders & Payment

All orders must be paid in full at the time of purchase.

Prices are subject to change without notice.

Shipping

See shipping details above.

Refunds & Returns

Due to the nature of food products, we cannot accept returns. Please see our Return & Refund Policy for details.

Limitation of Liability

Simpleton Sugar is not liable for misuse of products.

We are not responsible for delays or damages caused by shipping carriers beyond our control.

Governing Law

These terms are governed by the laws of the State of Iowa, without regard to conflict of law principles.

Return & Refund Policy

Effective 9/29/25:

At Simpleton Sugar, we want you to love your purchase.

Returns

Because our products are food-based, we cannot accept returns for health and safety reasons.

Refunds

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@simpletonsugar.com with your order number and a detailed description (including photos, if possible).

We will review your request and may issue a refund or replacement at our discretion.

Exchanges

We do not offer product exchanges.